Terms and Conditions

These General Terms of Service ("General Terms"), along with any applicable Additional Terms (defined below) (collectively, the “Terms”) cover your use and access to the products, services, software, platform, and websites (collectively, "Services") provided by GuardianHelper.com and any of our affiliates (collectively, "Guardian Helper"). By using our Services, you agree to be bound by these General Terms as well as our Privacy Policy. If you are using our Services as the employee or agent of an organization, you are agreeing to these Terms on behalf of that organization. Please note that the statements set forth are provided as a courtesy solely for your convenience and are not legally binding or otherwise intended to modify these Terms in any way.

You must be of the legal age of majority in your state of residence or otherwise able to form a binding contract with Guardian Helper to use the Services. In no event is use of the Services permitted by those under the age of 13.

If there is any conflict between the terms in the General Terms and the Additional Terms, then the Additional Terms govern in relation to that Service. Certain of our Services are offered by subsidiaries, where noted in the applicable Additional Terms.

1. Refund Policy

We want you to be 100% satisfied with our Services. If there is a problem with the delivery of your Services or believe there has been an error in billing, please contact our Customer Service Department by email at info@guardianhelper.comimmediately so that we can help you resolve the issue, provide a refund or offer credit that can be used for future Services when appropriate. We do not provide a refund for completed services or documents.

When contacting us, please include any details relating to the Services you have purchased so that we can ensure you are completely satisfied with your Guardian Helper experience. All refund requests must be made within 30 days of purchase.

2. Guardian Helper Legal Information is Not a Substitute for Legal Advice

Guardian Helper provides a platform for legal information and self-help. Our Services do not include legal insurance or constitute an insurance product. The information provided by Guardian Helper along with the content of our Service related to legal matters is provided for your private use and does not constitute legal advice. If you need legal advice for a specific problem, you should consult with a licensed attorney. 

GUARDIAN HELPER SHALL HAVE NO RESPONSIBILITY OR LIABILITY OF ANY KIND FOR ANY PROFESSIONAL SERVICES RENDERED BY ANY EXTERNAL ATTORNEY YOU ENCOUNTER ON OR THROUGH OUR SERVICES, AND ANY USE OR RELIANCE ON SUCH PROFESSIONAL SERVICES IS SOLELY AT YOUR OWN RISK.

3. Ownership and Preservation of Your Documents

Guardian Helper does not claim ownership of any documents you either create or upload and store using our Services. You grant permission for Guardian Helper to use your Documents in connection with providing Services to you.

You acknowledge and agree that Guardian Helper may preserve these Documents as well as disclose them if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to accomplish any of the following: (1) to comply with legal process, applicable laws or government requests; (2) to enforce these Terms; (3) to respond to claims that any content violates the rights of third parties; or (4) to protect the rights, property, or personal safety of Guardian Helper, its users and the public. You understand that the technical processing and transmission of the Service, including your Documents and other content, may involve transmissions over third party networks and changes to conform and adapt to technical requirements of connecting networks or devices. You agree that Guardian Helper has no responsibility or liability for deleting or failing to store any Documents or other content maintained or uploaded in the Services.

4. Consent to Receive Emails

By creating an account, you agree that you may receive communications from Guardian Helper, such as newsletters, special offers, and account reminders and updates. You also understand that you can remove yourself from promotional communications by clicking the "Unsubscribe" link in the footer of the actual email. You cannot opt out of essential communications regarding your account, such as information requested to complete documents notices.

5. Acceptable Use of Communications Services

Our Services include a large number of what are collectively called "Communications Services." These include services such as live chats, Signature Services, Payment Services, comment threads, blog posts, question and answer products, customer service communication forums, calendars, and other message services. You agree to use the Communications Services only to post, send, and receive messages or materials proper to and related to the Communication Service. When using a Communication Service, you agree that you will not do any of the following:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
• Publish, post, upload, distribute or disseminate any names, materials, or information that is considered inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful.
• Create a false identity, represent yourself as someone else, or sign an agreement as someone else or on behalf of someone else or otherwise falsify or delete in an uploaded file any significant attributions or notices.
• Upload files that contain software or other material protected either by intellectual property laws or by the rights of privacy or publicity except when:
• You own or control the necessary rights, or
• You have received all necessary consents to do so.
• Upload corrupted files, files that contain viruses, or any other files that may damage the operation of another's computer.
• Advertise, offer to sell, or offer to buy anything for business purposes except to the limited extent any Communication Service expressly allows such activity.
• Restrict or inhibit any other user from using and enjoying the Communications Services.
• Harvest or otherwise collect any information about other users, either individually or in the aggregate, or about the Services generally.
• Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
• Violate any applicable laws or regulations.

Although Guardian Helper has no obligation to monitor the Communications Services, we reserve the right, in our own discretion, to review and remove materials posted to a Communication Service (in whole or in part), terminate or limit any user’s access to the Communications Services, or take other steps that we believe are appropriate to prevent abusive or unreasonably burdensome use of the Communications Services. Guardian Helper reserves the right to disclose any materials posted, information or activity as necessary to satisfy any applicable law, regulation, legal process, or governmental request.

6. No Unlawful or Prohibited Use

You can only use our Services if doing so complies with the laws of your jurisdiction(s). The availability of our Services in your jurisdiction(s) is not an invitation or authorization by Guardian Helper to access or use our website or Services in a manner that violates your local laws and regulations. By using our Services, you accept sole responsibility to ensure that you or anyone else who accesses your account to use our Services does not violate any applicable laws in your jurisdiction(s). To enforce this provision, Guardian Helper reserves the right to refuse service, or suspend or terminate your account immediately and without prior notice at our sole discretion.

The following are specifically excluded or prohibited:

• Use in connection with any legal matter that is frivolous, immaterial or illegal in nature, as determined by Guardian Helper or the External Attorney in their sole discretion.
• Use in connection with any legal matter involving an alleged violent crime by you.
• Use in connection with any legal matter involving the laws of jurisdictions outside of the United States or its subdivisions.
• Use in connection with any legal matter for which you are currently or prospectively represented by legal counsel (other than an External Attorney or Guardian Helper Attorney).
• Use in connection with any legal matter that, as determined by the External Attorney or Guardian Helper Attorney in his or her sole discretion, lacks sufficient merit to warrant pursuit, or that has been raised an excessive or unreasonable number of times without a change in circumstances.
• Use in connection with any legal matter that directly or indirectly involves any External Attorney or Guardian Helper Attorney other than as your counsel.
• Use in connection with any legal matter in which Guardian Helper or any of its subsidiaries, affiliates, directors, officers, agents, employees, or other Guardian Helper service providers has an adverse interest; or
• Use in connection with any legal matter in which your Program Sponsor has an adverse interest, or in which any director, officer or controlling stockholder of the Program Sponsor has an adverse interest. 

You may not hack, "scrape" or "crawl" our Services, whether directly or through intermediaries such as spiders, robots, crawlers, scrapers, framing, iframes or RSS feeds without express written permission from Guardian Helper. You may not access or attempt to access any information Guardian Helper has not intentionally made available to you on its Services via purchased subscription. Your use of the Guardian Helper Services does not entitle you to resell any Guardian Helper content without prior express written consent from Guardian Helper.

7. Copyright and DMCA

We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the U.S. Digital Millennium Copyright Act.

8. Links to Third Party Sites

Guardian Helper's Service may contain links to third party resources and businesses on the Internet, called here "links" or "Linked Site(s)." Those links are provided for your convenience to help you identify and locate other Internet resources that may be of interest to you. 

Guardian Helper does not control, endorse, or monitor the contents of any Linked Site. That includes, without limitation, any further link contained in a Linked Site, and any changes or updates to a Linked Site. Guardian Helper is not responsible for webcasting or for any other form of transmission received from any Linked Site. These Terms do not cover your interaction with Linked Sites. You should carefully review the terms and conditions and privacy policies of any Linked Sites.

If you use any service provided on a Linked Site, (a) Guardian Helper will not be responsible for any act or omission of the third party, including the third party's access to or use of your customer data and (b) Guardian Helper does not warrant or support any service provided by the third party.

9. Disclaimer of Representations and Liability

The information, software, products, and Services made available through Guardian Helper may include inaccuracies or typographical errors. Guardian Helper reserves the right at any time to modify, improve, suspend, or deprecate certain features of our Services. Legal Information received via Guardian Helper should not be relied upon exclusively for personal, medical, legal, or financial decisions; rather, we recommend you use information from our Service in conjunction with the advice of a qualified professional tailored to your situation. In short, your use of our Services is at your own risk.

TO THE FULLEST EXTENT PERMITTED BY LAW, GUARDIAN HELPER AND ITS AFFILIATES, SUBSIDIARIES, PROGRAM SPONSORS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED "AS IS” AND “AS AVAILABLE." WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. INFORMATION AND OPINIONS RECEIVED VIA OUR SERVICES SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS WITHOUT CONSULTING AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL GUARDIAN HELPER, ITS AFFILIATES, SUPPLIERS, PROGRAM SPONSORS OR DISTRIBUTORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT GUARDIAN HELPER HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

10. Release and Indemnity

By using our Service, you, on behalf of yourself and your heirs, executors, agents, representatives, and assigns, fully release, forever discharge, and hold Guardian Helper, its partners (including any third-party companies engaged by Guardian Helper), your Program Sponsor (if applicable) and its affiliates, and its and their respective officers, employees, directors and agents, harmless from any and all losses, damages, expenses, including reasonable attorneys' fees, rights, claims, and actions of any kind and injury (including death) arising out of or relating to your use of the Services. You agree that this release has been freely and voluntarily consented to and you confirm that you fully understand what you agree to.

You agree to indemnify and hold Guardian Helper, its partners (including any third-party companies engaged by Guardian Helper), your Program Sponsor (if applicable) and its affiliates, and its and their respective officers, employees, directors and agent harmless from any and all losses, damages, expenses, including reasonable attorneys' fees, rights, claims, actions of any kind and injury (including death) arising out of any third party claims relating to your use of the Service, your violation of these Terms or your violation of any rights of another.

You may only resolve disputes with Guardian Helper on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed.

Guardian Helper may, in the future, make changes to these provisions regarding dispute resolution and arbitration by providing notice in accordance with the "Modifications" section below. You may reject any changes to this section made during your Membership by sending us written notice via email at info@guardianhelper.com

11. Controlling Law

These Terms are governed by the law of California, U.S.A., unless preempted by U.S. federal law, without regard to conflict of law rules.

12. Entire Agreement

These Terms constitute the entire agreement between you and Guardian Helper with respect to the subject matter of these Terms and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. 

13. Modifications

We may revise these Terms from time to time and will always post the most current version on our website. By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms. We encourage users to periodically review the Terms to ensure that you understand them in their entirety. 

14. North Carolina Residents

If you are a North Carolina resident, the following provisions will apply to your purchases from Guardian Helper:

• The disclaimers of warranties and limitations of liability herein will not apply to you.
• These Terms will not be construed to limit your recovery of damages or other remedies.
• These Terms will not be construed to require you to agree to jurisdiction or venue in any state other than North Carolina for resolution of disputes between you and Guardian Helper.

15. Missouri Residents

· If you are a Missouri resident, the following disclosure will apply to your purchases from Guardian Helper:

· The Services provided by Guardian Helper are not an insurance product and are not regulated by the department of insurance, financial institutions, and professional registration in the State of Missouri.